Sometimes, the smallest workplace conversations tell you more about leadership than a full strategy deck ever could. A short back-and-forth about something operational, something that barely deserves a meeting. You look back later and realise it wasn’t really about the surface topic at all. It was about how people think, how they frame problems, and …
Tag archives: internal communication
A key to unlocking better strategic alignment
Ever feel like you’ve said something a hundred times, but no one seems to hear it? As teams juggle deadlines, competing priorities, and endless channels of communication, this scenario is all too common. You send an email. You hold a meeting. Maybe there’s even a deck involved. Yet somehow, your message doesn’t quite stick. It’s …
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Elevate your remote communication game with the SCRAP formula
It’s been seven years since I first wrote about the SCRAP formula—nothing groundbreaking or revolutionary, just a simple framework that’s stood the test of time. And yet, that little post continues to be one of the most visited pieces on this site. It even found its way into some business communication courses, and I’ve had …
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7 tips to use Slack effectively
Both Human Made and the WordPress community use Slack as their real-time communication platform. As a result, I basically live on Slack. There’s more to Slack than just “chat”, but you have to know how to own it as opposed to being owned by it. Here’s how I got there. 1. Understand the difference between teams …